Help and support
Start a conversation

Why can I download some videos on the Learning Hub and not others?

The Learning Hub accepts most file formats of video (see Which types of resources can I share on the Learning Hub?).

Some accepted video formats can be played (streamed) within the resource page, but cannot be downloaded for offline use, whereas other accepted video formats are only available for download and are not playable (streamed) on the resource page.

Download only formats - .m4v, .mov, .mkv

Playable (streamed) only formats - .mp4, .avi, .mpg, .mpeg, .wmv

Choose files or drag and drop files