Service Information

Please note that our support service will be operating a reduced service over the festive season.

Our support team will be available to respond to support tickets and emails as follows:


Monday 23rd December 09:00 to 17:00

Tuesday 24th December 09:00 to 16:00

Wednesday 25th December CLOSED

Thursday 26th December CLOSED

Friday 27th December 09:00 to 17:00


Monday 30th December 09:00 to 17:00

Tuesday 31st December 09:00 to 16:00

Wednesday 1st January CLOSED

Thursday 2nd January 09:00 to 17:00

Friday 3rd January 09:00 to 17:00

Contributing resources

Contributing resources - An overview
This support article offers guidance on how to make the most of your contributed resources once they have been published on the Learning Hub. Increasing th...
Mon, 12 Aug, 2024 at 3:11 PM
Contributing videos
Contribute a new resource to the Learning Hub 1. Select the My Contributions link from the navigation menu (A) 2. Select the Contribute a resource (...
Tue, 19 Mar, 2024 at 2:50 PM
Cases - How to contribute a case resource
What this article is about… The Learning Hub provides several different options for how you can contribute your content. These are called Resource Types. Th...
Tue, 19 Mar, 2024 at 2:53 PM
Assessments - An introduction
What this article is about… The Learning Hub provides a few different options for how Contributors can add their content. These are called Resource Types....
Tue, 19 Mar, 2024 at 2:54 PM
Assessments - How to contribute an assessment resource
What this article is about… The Learning Hub provides a few different options for how you can contribute your content. These are called Resource Types. This...
Tue, 19 Mar, 2024 at 2:54 PM
How to enable Certificates on your learning resource
Learning content providers can now select whether or not they want to provide a certificate to their learners on completion of a learning resource.  The...
Tue, 19 Mar, 2024 at 2:55 PM
Contributing a SCORM resource and sharing a link to enable access via the Electronic Staff Record
This support article offers guidance on contributing SCORM 1.2 packages to the Learning Hub and the options available to contributors for sharing access to ...
Tue, 19 Mar, 2024 at 2:56 PM
How to use the learning object link generated by the Learning Hub to create access from the Electronic Staff Record
When a contributor of a SCORM 1.2 resource has enabled the ‘share ESR learning object link’, other users are able to generate the link to use in learning ob...
Tue, 19 Mar, 2024 at 2:57 PM
SCORM contributions – Learning Hub check list
Users can contribute SCORM 1.2 packages to the Learning Hub. The SCORM 1.2 contribution screen includes the ability to generate an Electronic Staff Record (...
Tue, 19 Mar, 2024 at 2:57 PM