Learning Hub Support Portal
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Service Information

Please note that our support service will be operating a reduced service over the festive season.

Our support team will be available to respond to support tickets and emails as follows:


Monday 23rd December 09:00 to 17:00

Tuesday 24th December 09:00 to 16:00

Wednesday 25th December CLOSED

Thursday 26th December CLOSED

Friday 27th December 09:00 to 17:00


Monday 30th December 09:00 to 17:00

Tuesday 31st December 09:00 to 16:00

Wednesday 1st January CLOSED

Thursday 2nd January 09:00 to 17:00

Friday 3rd January 09:00 to 17:00

Knowledge base

Getting started

Learner support 4
  • My Learning - An introduction
  • How to create bookmarks
  • How to access your certificates
  • Getting started
Contributing resources 9
  • Contributing resources - An overview
  • Contributing videos
  • Cases - How to contribute a case resource
  • Assessments - An introduction
  • Assessments - How to contribute an assessment resource
View all 9
Catalogues - Creation and set up 4
  • Catalogues - Roles
  • Catalogues - Creating content structure
  • Catalogues - Adding resources
  • Catalogues - Moving resources

Frequently asked questions

Frequently asked questions 15
  • Who can access the Learning Hub?
  • What is the difference between the Learning Hub and the elearning for healthcare (elfh) Hub?
  • What is Beta and why is the Learning Hub in Beta phase?
  • How do I change my password?
  • Can I change my username?
View all 15

Support links

  • Helpdesk Software by Freshdesk
  • Cookie Policy

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