Service Information

Please note that our support service will be operating a reduced service over the festive season.

Our support team will be available to respond to support tickets and emails as follows:


Monday 23rd December 09:00 to 17:00

Tuesday 24th December 09:00 to 16:00

Wednesday 25th December CLOSED

Thursday 26th December CLOSED

Friday 27th December 09:00 to 17:00


Monday 30th December 09:00 to 17:00

Tuesday 31st December 09:00 to 16:00

Wednesday 1st January CLOSED

Thursday 2nd January 09:00 to 17:00

Friday 3rd January 09:00 to 17:00

Can I change my username?

Modified on: Tue, 19 Mar, 2024 at 2:37 PM


When you create an account, your username is created based on the information you provide. If you want to change your username, contact the Learning Hub support team. We cannot guarantee that the username you want to change to will be available.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.