Service Information

Please note that our support service will be operating a reduced service over the festive season.

Our support team will be available to respond to support tickets and emails as follows:


Monday 23rd December 09:00 to 17:00

Tuesday 24th December 09:00 to 16:00

Wednesday 25th December CLOSED

Thursday 26th December CLOSED

Friday 27th December 09:00 to 17:00


Monday 30th December 09:00 to 17:00

Tuesday 31st December 09:00 to 16:00

Wednesday 1st January CLOSED

Thursday 2nd January 09:00 to 17:00

Friday 3rd January 09:00 to 17:00

Does the Learning Hub provide telephone support?

Modified on: Tue, 19 Mar, 2024 at 2:39 PM


The Learning Hub support service is a small team providing day to day support to users on all aspects of the system. If you cannot find the information you need in the support site and need further help, please contact the Learning Hub support team.

Following the initial Beta release of the Learning Hub, Live Chat will be available to users providing immediate access to a member of the support team.


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