Festive Season Support Schedule

Our support team will be available to respond to support tickets and emails as follows:


Monday 22nd December 09:00 to 17:00

Tuesday 23rd December 09:00 to 17:00

Wednesday 24th December 09:00 to 15:00

Thursday 25th December CLOSED

Friday 26th December CLOSED


Monday 29th December 09:00 to 17:00

Tuesday 30th December 09:00 to 17:00

Wednesday 31st December 09:00 to 15:00

Thursday 1st January CLOSED

Friday 2nd January 09:00 to 17:00

Why do I have grey or opaque folders in my catalogue?

Modified on: Tue, 19 Mar, 2024 at 2:41 PM


As a catalogue administrator or editor, you may see folders in your catalogue that have a grey or opaque icon that is not clickable. This grey or opaque folder icon indicates that this folder is not currently visible to users of the Learning Hub. This is usually because the folder currently does not contain any content and is therefore automatically made not visible to users.


View of a Learning Hub catalogue. One folder named test empty folder is grey and the other folder named test populated folder is blue.


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