The Learning Hub support team can create accounts for groups of users. To arrange this, please contact the support team.

Bulk uploads

We offer a bulk upload service for organisations. Use this service if:

• You have a number of staff who need accounts created
• Your organisation is eligible for full access but staff do not have NHS, ac.uk or gov.uk email addresses (for example dental surgeries, care homes and external organisations contracted to provide NHS care).
• Bulk uploads, including those run to add more staff at a later date, should have minimum of five staff on them. Please contact us if this is not possible for your organisation.

When you request a bulk upload to create multiple staff accounts we will send an Excel spreadsheet for you to complete.

• We will tell you which of the columns on the form we need filled in for your upload.
• Email addresses for each person should be in their own name. Email addresses such as admin@ as will be rejected.
• When the upload has been run your staff will receive an email with their username and a link to set their password so they can log in. These are usually valid for two weeks.
• It is helpful to warn staff the email will be arriving so they don't delete it.
• If the email is not received please ask staff to check their spam folders in the first instance.
• The email comes from a no reply email address.