Learning content providers can now select whether or not they want to provide a certificate to their learners on completion of a learning resource. 

The option to provide a certificate for a learning resource can be done either as part of the usual learning contribution process or can be done retrospectively for content that has already been uploaded to the Learning Hub. 

Certificates are available for all learning resources types on the Learning Hub.

There are two slightly different processes for selecting whether to provide a certificate for an elearning resource depending on the type of resource you are uploading. 

These processes are outlined below

Files, Web links, Articles and elearning resources

The above file types all follow the process below. 

The process is largely similar to the regular contribution process. For more detail on this see the support article Contributing resources - An overview 

The key difference comes at the very bottom of the contribution form. At this point you will be presented with the certificate option captured below. 

To provide a certificate you need to 

1. Select the 'Yes' option from the available radio buttons

2. Complete any other outstanding mandatory information on the form 

3 Click on either the 'Publish Draft' button to make this content visible now or 'Save Draft' to keep it in your drafts. 

Assessments and case learning resources

To submit an assessment or case, users work through a series of tabs that can be found just below the title of the learning resource. 

There is a dedicated tab for the purpose of providing certificates for these resource types. 

To provide a certificate you need to: 

1. Select the certificate tab 

2. Select the 'Yes' option from the available radio buttons 

3. Complete any other outstanding tabs 

4. Click on Publish to make your content visible with a certificate 

Making certificates available for resources already on the Learning Hub

As well as making certificates available for new contributions to the Learning Hub, contributors can make certificates available for existing content on the Learning Hub. 

To make certificates available for an existing content you will need to have catalogue editor rights for the catalogue where the learning resource is located. 

To make the certificate available: 

1. Navigate to the catalogue and open the resource you are wanting to provide a certificate for 

2. Click on the 'Edit resource' button at the top of the window (image 1)

3. The next screen will confirm you are about to create a new draft of the content. Click 'continue' to progress (image 2)

4. At this point you will be navigated into the usual publication process for either of the resource types detailed above (images 3a and 3b). You will need to follow the steps detailed above to provide a certificate for that resource type and click 'publish'. 

Once you have clicked on 'publish', the newest draft of your content you created will be made available along with the certificate for the content. 

Image 1

Image 2

Image 3a


Image 3b

Adding images to certificates

Certificates can also be customised by adding an image to them. 

Only one image can be included on a certificate and the images should meet the follow criteria: 

  • Image: must be 240px x 240px (aspect ratio 1:1) or 240px x 160px (aspect ratio 3:2)
  • Format: .png .jpg .gif .svg
  • File: 50kB size limit
  • You do not need to include whitespace around the image (this will be added automatically)

To provide an image for resource certificates you will need will need catalogue administrator or editor permissions

To request an image on your certificates contact the Learning Hub support team with the subject title: Learning Hub certificates. Add your image and the name of your catalogue to your request. You do not need to include whitespace around the image, this is added automatically.  Details on how to contact us can be found here.