Service Information

Please note that our support service will be operating a reduced service over the festive season.

Our support team will be available to respond to support tickets and emails as follows:


Monday 23rd December 09:00 to 17:00

Tuesday 24th December 09:00 to 16:00

Wednesday 25th December CLOSED

Thursday 26th December CLOSED

Friday 27th December 09:00 to 17:00


Monday 30th December 09:00 to 17:00

Tuesday 31st December 09:00 to 16:00

Wednesday 1st January CLOSED

Thursday 2nd January 09:00 to 17:00

Friday 3rd January 09:00 to 17:00

What reporting is available on Learning Hub?

Modified on: Tue, 19 Mar, 2024 at 4:58 PM


As Learning Hub is still in Beta development the reporting functionality is currently limited.


Individual users


My learning shows a visual record of an individual user’s learning activity on the Learning Hub, showing the resources that have started and completed. 


Any available certificates can be viewed from My learning. These open in a separate tab and can then be downloaded and saved or printed as required.

In My learning you can search and view your activity, filter by time period, completion status and resource type. Reports can be printed and saved so they can be shared with educators, managers or education teams.

This support article explains how to access My learning.


Reporting on my staff


This is not yet available. If you require proof from a learner of completed learning please ask them for a copy of their certificate or learning activity from their My learning page.



Catalogues


Reporting on catalogues is available via Tableau to catalogue owners and administrators. Please contact the Learning Hub support team via [email protected] if you require access to reports on your catalogue.



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