Festive Season Support Schedule

Our support team will be available to respond to support tickets and emails as follows:


Monday 22nd December 09:00 to 17:00

Tuesday 23rd December 09:00 to 17:00

Wednesday 24th December 09:00 to 15:00

Thursday 25th December CLOSED

Friday 26th December CLOSED


Monday 29th December 09:00 to 17:00

Tuesday 30th December 09:00 to 17:00

Wednesday 31st December 09:00 to 15:00

Thursday 1st January CLOSED

Friday 2nd January 09:00 to 17:00

Frequently asked questions

How do I offer feedback or report a resource on the Learning Hub?
Feedback on the platform In this initial Beta release of the Learning Hub you can join our user research panel via feedback link in the beta banner, which ...
Mon, 21 Jul, 2025 at 4:01 PM
Is it possible to request accounts for groups of users?
The Learning Hub support team can create accounts for groups of users. To arrange this, please contact the support team. Find out more about who can access...
Tue, 19 Mar, 2024 at 2:40 PM
What reporting is available on Learning Hub?
As Learning Hub is still in Beta development the reporting functionality is currently limited. Individual users My learning activity shows a visual ...
Wed, 29 Oct, 2025 at 4:06 PM
Can I report on my learning activity?
My learning activity shows a visual record of an individual user’s learning activity on the Learning Hub, showing the resources that have started and comple...
Wed, 29 Oct, 2025 at 4:14 PM
Does the Learning Hub provide telephone support?
The Learning Hub support service is a small team providing day to day support to users on all aspects of the system. If you cannot find the information you ...
Tue, 19 Mar, 2024 at 2:39 PM